Real client experiences
Real Clients. Straight Answers. No Pressure.
See what clients say about working with Your Insurance Coach for Medicare, health insurance, life insurance, and more. When you have a question, you can reach Mike directly—not a generic call center.
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- Independent insurance guidance
- Personal help from Mike
- Serving North Texas clients
Medicare client experiences
What Medicare Clients Are Saying
These reviews were shared publicly on Google by people who worked with Mike on Medicare questions and coverage decisions. The wording is shown as written by each reviewer.
“One day, I was scrolling through Facebook and came across an ad for saving money on Medicare plans. I responded, and was soon contacted by Mike Serrano. My initial hesitancy and skepticism melted away after conversing with him. His pleasant demeanor and knowledge about Medicare helped me navigate through several options which will save me money each month on premiums with a top rated company for my supplement. He also helped walk me through protesting what I’m being charged for premiums due to changes in income which will result in massive monthly savings as well.
Well done Mike!! I highly recommend you.”
“Mike walked us through the Medicare process with professionalism, a great deal of knowledge, kindness, and patience. We could not have done it without him. We will continue to go to Mike for our insurance needs/questions and I would highly recommend his services to others.”
“Efficient and knowledgeable. An expert on Medicare and affiliated programs.”
Testimonials reflect individual experiences. Results, savings, eligibility, coverage, and benefits vary.
More client experiences
Insurance Guidance That Feels Clear and Personal
Clients also turn to Your Insurance Coach for individual and family health coverage and other insurance needs.
“Mike did a great job of following up with me and my family to make sure we didn't miss our deadline to enroll for our health insurance. He was very professional and gave me lots of options. He saved us $1,400/m for my family with our health insurance.”
“Mike was outstanding to work with throughout the insurance enrollment process. He was knowledgeable, responsive, and always willing to answer my questions. He made something that is often stressful and confusing feel simple and easy to navigate. I truly appreciated his guidance and professionalism. I highly recommend Mike—10/10 experience!”
“I have a hearing-impaired friend who desperately needed insurance coverage. My mom and I had been trying for years to find someone who could truly help him. He’s on a fixed income and struggles to make ends meet, so finding affordable coverage that actually met his needs felt impossible.
One day I was casually talking with Mike, and he said, ‘Lisa, I think I can help him!’
We sat down and had a conversation about what was important, what he needed, and what his budget looked like. Wow… Mike absolutely blew us away.”
Read Lisa’s full review
“Not only was he able to find a plan that included medical, dental, and prescription coverage, but it also came with a monthly Visa card to help with eligible medical expenses! We honestly couldn’t believe it.
We are so incredibly grateful to Mike and his team. Just when we thought there were no good options left, he found one that truly made a difference.
If you have questions, doubts, or worries about your insurance coverage, give Mike a call and have a quick conversation with him. If he can help, he will. He’s honest, responsive, incredibly knowledgeable, and communicates every step of the way.
Thank you, Mike, for caring enough to make a real difference in someone’s life.”
A more personal insurance experience
Clear Guidance Before and After Enrollment
Independent Guidance
Compare options from multiple insurance companies rather than hearing about only one carrier.
Personal Follow-Up
Get help keeping track of important deadlines, next steps, and required information.
Clear Comparisons
Review coverage based on your needs, budget, prescriptions, providers, and eligibility.
Direct Local Support
Work directly with Mike instead of being passed between anonymous call-center representatives.
A simple next step
Have a Medicare or Insurance Question?
Call, text, or schedule a no-pressure conversation with Mike. You will get personal help—not a generic call-center handoff.
Testimonials reflect individual experiences and are not a guarantee of future results, savings, eligibility, coverage, or benefits. Plan availability, costs, benefits, and eligibility vary by person, location, and plan.
For Medicare-related products: We do not offer every plan available in your area. Currently, we represent a limited number of organizations that offer a limited number of products in your area. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program to get information on all of your options.
Not connected with or endorsed by the U.S. government or the federal Medicare program.